Conditions of Sale
ORDERS
The Customer is responsible for determining that the ordered Goods are suitable the vehicle fitment. We accept no responsibility for parts incorrectly supplied unless the engine and chassis number are provided to properly identify the vehicle components are correct.
ACCEPTABLE METHODS OF PAYMENT
COD customers are required to pay for goods before delivery / collection.. Electronic funds transfer is also acceptable if paid in advance a minimum of 2 days prior or more. Account customers are strictly 30 days unless agreed to in writing by management.
DELIVERY OF GOODS AND LIABILITY
The Customer acknowledges that any provisional Delivery Date and or time specified at the time of Order is an estimate only. Should goods be unsuccessfully delivered in said time, the goods will be re-dispatched at the next available driver. Teknorot Australia may at its sole discretion cancel any Order, in which case any amounts paid by the Customer shall be refunded in full. Loss or damage of goods in transit is at the purchaser’s risk. The customer may insure the goods through their own insurance company.
RETURN OF GOODS
For any goods that are required to be returned or exchanged, please contact a member of our customer service team @ info@teknorot.com.au.
Return for credit policy :
(a) Goods not required must be returned in original condition and packaging to Teknorot Suspension within 7 days at the expense of the purchaser.
(b) A copy of the original invoice is to be presented with any goods returned, accompanied with a reason written on the invoice why the said Goods supplied have been returned.
(c) All returns of Goods are subject to a 15% handling/restocking fee, with the exception of incorrectly supplied Goods or previously arranged with management in writing prior to return.
(d) Any Goods that have been fitted, painted or damaged, will not be acceptable for return or credit.
(e) The Customer will be liable for any delivery or pickup charges incurred for all incorrectly ordered Goods, or for Goods no longer required.
(f) Specially ordered parts are not returnable for credit.
RETENTION OF TITLE
Notwithstanding that the Customer has possession of the Goods, property in and ownership of the Goods remains with Teknorot Australia Pty Ltd until the goods are paid for in full. No legal or equitable interest or property in the Goods whatsoever shall pass to or vest in the Customer until the full amount due for the Goods and all other Goods supplied to the Customer (including any additional amounts payable by the Customer pursuant to these Terms has been paid to by the Customer.
OWNERSHIP OF GOODS
Teknorot Australia Pty Ltd retains the ownership of all goods supplied until paid in full by the customer/buyer and no legal or equitable interest or property in the Goods whatsoever shall pass onto, or vest in the Customer until the full amount due for the Goods including any additional amounts to be payable by the Customer pursuant to these Terms) If the Customer defaults in the payment of any sum of money due to Teknorot Australia Pty Ltd , breaches these Terms or becomes insolvent, the following will apply;
(1) Where money is owed to Teknorot Australia Pty Ltd, the Customer must pay to Teknorot Australia Pty Ltd interest at the rate of 10% per annum calculated daily from the delivery date of goods until the date of payment in full of the Invoice amount;
(2) The Customer must pay or reimburse Teknorot Australia Pty Ltd for any costs incurred to collect any monies owed including couriers costs, all collection agency costs incurred, and also any legal costs incurred by Teknorot Australia Pty Ltd calculated on a solicitor and own client basis and any other administrative costs incurred by Teknorot Australia Pty Ltd arising directly or indirectly from such default;
(3) Teknorot Australia Pty Ltd may suspend all further deliveries of goods to the Customer (without prejudice) until any and all outstanding amounts are paid in full, including any interest or other sums payable under this clause.
(4) The whole sum then owing by the Customer to Teknorot Australia Pty Ltd for all Goods sold by Teknorot Australia Pty Ltd to the Customer, shall immediately become due and payable and the Customer shall not thereafter be entitled to purchase Goods on credit from Teknorot Australia Pty Ltd unless agreed in writing by both parties.
NEW PARTS WARRANTY
All new parts supplied carry a 24 month warranty on parts only. Teknorot Australia Pty Ltd will not be liable for any consequential loss, damage, or loss of income because of the failure of goods sold.
Teknorot Australia Pty Ltd will not be liable for any consequential loss, damage, or loss of income because of the failure of goods sold unless stated here under.